Process Performance

Track efficiency and effectiveness of automated business processes

Avg Cycle Time Reduction

67.4%

↑ 12% from last month

Process Velocity

8.3x

Faster than manual

Error Rate

0.3%

↓ 0.2% improvement

Process ROI

412%

Annual return

Cycle Time Compression by Process
020406080100120 InvoiceOnboardingClaimsFulfillmentContractSupport
Before (hrs)
After (hrs)
Current Bottlenecks
3 Critical

Document Verification

Queue: 1,247 items • Delay: 4.2 hrs

Approval Workflow

Queue: 523 items • Delay: 2.1 hrs

Data Integration

Queue: 89 items • Delay: 0.8 hrs

Process Performance Matrix
Process Name Status Velocity Before (hrs) After (hrs) Compression Error Rate Monthly ROI
Invoice Processing
Optimized
 12.5x 4.0 0.32 92% 0.1% $45,200
Customer Onboarding
Optimized
 8.2x 72.0 8.78 88% 0.3% $38,500
Claims Processing
Improving
 5.1x 48.0 9.41 80% 0.8% $22,100
Order Fulfillment
Optimized
 10.3x 24.0 2.33 90% 0.2% $67,800
Contract Review
Testing
 3.2x 120.0 37.50 69% 1.2% $15,400
Process Velocity Trends
020 JanFebMarAprMayJunJulAug
Financial
Customer
Operations
Error Rate by Process Type
0.2%
Financial
0.5%
Customer
0.3%
Operations
ROI by Process Category
020406080100120140160180200 FinancialOperationsCustomerHRMarketingSupport
Monthly ROI ($K)
Optimization Actions
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